If you experience problems with the share screen function while using ZEP, please follow the steps below.

<aside> 💡 Share screen is only available in desktop mode.

Browser Tab: Share the contents of a browser tab

Window: Share the contents of an entire system window, browser, or program (system audio cannot be shared)

Entire Screen: Share the entire screen of the desktop

</aside>

Browser

Chrome

Safari

Edge

📃 How to Resolve Screen Share Issues

✔️ Refresh your browser (F5).

✔️ Close the browser and open it again.

✔️ Try a different browser.

✔️ Restart your device.

✔️ Turn off or on the spotlight feature.

✔️ Try other share options (tab, window, or entire screen).

✔️ When the shared screen goes black:

• Turn off the hardware acceleration feature.
  • In Chrome, open Settings, go to System, and toggle on the "Use hardware acceleration when available" option.